VIP Merchandise UpdatesUpdated 6 hours ago

Got yourself a VIP package? Sweet move. Most of our VIP deals come with some killer exclusive merch — whether it’s a badass bundle or a one-of-a-kind item.

Here’s the deal: You’ll score your VIP merch one of two ways — either at the VIP event or after your show. We’ll hit you up with the details in your VIP check-in email. Just know, plans can change faster than a guitar solo, so stay tuned.

If your merch is shipping:
You’ll get an email with a code and a link to claim your loot. Usually, we send those out within 72 hours after your VIP event wraps. Keep your eyes peeled for a note from [email protected] — don’t miss it! No code, no merch. That’s how it rolls.

If your merch is at the event:
You gotta grab it there and then. If you leave without it, we can’t ship it later. No exceptions. So, swing by and pick it up.

Bought a resale ticket?
Heads up — only the original VIP purchaser gets the goods. If you snagged a resale, you’ll need to hit up the original buyer for your merch. We don’t have any info on resale buyers, so we can’t help you track it down.

Supposed to receive your merchandise at the show, but was told at the show it is now being shipped?

Those updates live here.

Please note that it may take several weeks for you to receive your merchandise. 

Now, for the tours currently sending out merch — check it out🎵:

A Perfect Circle

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser. 
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Adam Lambert

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Alice Cooper

• The merchandise included in the VIP packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
  • The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Alice Cooper EU/UK

• The merchandise included in the VIP Packages has shipped.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Babyface Ray x 42 Dugg

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

BABYMETAL

• The merchandise included in the VIP Packages has not begun shipping as we are awaiting an additional item to arrive at our shipping facility.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Blake Whiten

• The merchandise included in the VIP Packages has not begun shipping as we are awaiting an additional item to arrive at our shipping facility. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Charlie Puth

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Cypress Hill

• The merchandise included in the VIP Packages is currently being prepped to ship.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Emma Grede

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Five Finger Death Punch

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

George Thorogood

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

Godsmack

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Happy Together

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

I Love The 90's

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Jill Scott

•  The merchandise included in the VIP Packages is currently shipping.
• Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

LP-

• The merchandise included in the VIP Packages has not begun shipping as we are awaiting an additional item to arrive at our shipping facility.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Merchandise Update - 09.15.2026

• The merchandise included in the VIP Packages has not begun shipping as we are awaiting posters to arrive at our shipping facility. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

 Melissa Etheridge

• The merchandise included in the VIP Packages is currently being prepped to resume shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Mel C

• The merchandise included in the VIP Packages has not begun shipping as we are awaiting an additional item to arrive at our shipping facility. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Modest Mouse

• The merchandise included in the VIP Packages is currently shipping.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Mötley Crüe

• The merchandise included in the VIP Packages is currently shipping.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Puscifer

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

Robyn

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Salt-N-Pepa

• The merchandise included in the VIP Package has not begun shipping as we are awaiting an additional item to arrive at our shipping facility.  Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Merchandise Update - 09.15.2026

• The merchandise included in the VIP Packages has not begun shipping as we are awaiting an additional item to arrive at our shipping facility. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• . Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Shaboozey

• The merchandise included in the VIP Packages is currently being prepped to ship. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

Sleeping With Sirens

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

The Guess Who US Summer

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.

The Guess Who Canada

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

The Neighbourhood

• The merchandise included in the VIP Packages is currently shipping. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• We’re actively sending reminders with instructions on how to redeem your merchandise. Please be sure to check your spam or junk folder as well, in case the messages were filtered there.

UB40

• The merchandise included in the VIP Packages has shipped. Please be sure you redeemed your merchandise by following the instructions emailed to the original purchaser.
• The included laminate/lanyard was distributed on-site. Unclaimed laminates/lanyards can not be shipped.

If your package is shipped after your show, it is sent to the address you input when redeeming your merchandise. If your merchandise is shipped to an outdated address, we can not guarantee a reshipment.

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